Twist & Shake, established in 1998, has always been family owned and operated. Since 2002, Mark and Sheryl Queen have continued the tradition of providing the best ice cream at exceptional customer service on Revere Beach. Our family grew in 2008 to include our Winthrop location providing the same quality service and product to a beautiful sea-side community.
About the Owners
With over 30 years in the Hotel/Restaurant Industry, Sheryl brings to the table vast experience and knowledge in customer satisfaction and employee retention. Ms. Queen was nationally awarded the 2003 National General Manager of the year for her exceptional ability to manage people, the business and unmatched dedication to Customer Service. Sheryl has been successfully operating the Twist & Shake portfolio for sixteen years. Sheryl Ann Queen graduated with A.S. Restaurant Management, a B.S. Hospitality Management and a MBA from Johnson & Wales University in Providence, RI.
Mark has been in customer service for over 40 years. His dedication to customer satisfaction and quality is recognized by all. Mark managed the Form N Teak furniture showcase for 18 years always finding ways to streamline the business and increase profitability. For 16+ years, his dedication to esthetics and efficiency has contributed to the overall success of the Twist & Shake.
In addition, Mark and Sheryl Queen successfully completed Penn State’s Ice Cream Short Course at University Park, PA.